Seat maps are available for you to choose the exact seats only for a few shows. This is because some theaters only allow us to choose a section and do not give us the option to select seats online. In such cases, the Box Office assigns the best seats available for the price you have paid in the section you have requested. We always make sure that all seats are together and with full view.
In cases where you were unable to choose a seat, you will receive an email after completing the payment with the seat number allotted to you. You can expect this email within 24 hours of you making the booking. The Box Office usually confirms your tickets during their operating hours, which is between 10:00 AM and 07:00 PM (EST).