Cancellation due to Unforeseen Circumstances
We may be able to provide a partial refund if you cancel your experience in the event of an emergency or unavoidable circumstance. We offer special consideration for the following situations:
- Death in the family
- Flight Cancellation/Delays
- Transport strike
You will be required to share a scanned copy or a picture of the proof with us here or by sending us an email at email@example.com. We accept the following relevant documents:
- Death certificate
- Police report
- Doctor’s statement
If you are canceling your travel due to COVID-19 kindly check our Coronavirus cancellation page for more details on the same.
Some questions you might have
What if I don't have any ‘proof’ for the situation due to which I want to cancel?
If the reservation you have made does not fall under the cancellation policy, we would request you to find an arrangement for a document supporting your situation to receive a claim. We will unfortunately not be able to process compensation without document proof.